Congrats again to All Hands Volunteers who recently received an Innovator Award for the Best CRM Visionary. The organization is a volunteer-staffed nonprofit that’s dedicated to timely disaster response and relief assistance. Historically, like many nonprofits, All Hands Volunteers had siloed data, with volunteer data and donor data housed in three different systems. This made it extremely difficult to personalize and tailor communications to each individual. As the organization grew, the need for consolidation and proper segmenting became more imperative… enter CRM.