CRM is the easy part
Did you really just read that?? Is this woman crazy? While I do admit to being a little nuts at …
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Did you really just read that?? Is this woman crazy? While I do admit to being a little nuts at …
We’ve all heard the stories of customer service experiences that have gone horribly, horribly wrong and in today’s world of …
Some words in life just seem more useful and practical, while others are just plain obscure. Because we’re immersed in …
The following post is by Michelle Murrain and was originally posted on her blog, the Zen and the Art of …
Salesforce Chatter is a awesome tool that allows organization staff to share comments, files, and links in private social network. Can your organization benefit from using it?
Using personas to identify and communicate with your key supporters.
Let’s face it, spreadsheets are great at lots of things. They’re an easy tool built to satisfy the MacGyver in …
On Tuesday the NTEN blog shared the story of Melissa, an accidental techie who upon bringing a Constituent Relationship Management (CRM) …
