The sgENGAGE Podcast Episode 95: What the Heck is Robotic Process Automation? (and Why Your Organization Needs It) | npENGAGE

The sgENGAGE Podcast Episode 95: What the Heck is Robotic Process Automation? (and Why Your Organization Needs It)

By on Apr 25, 2019


We spend as much as 20% of our day doing manual repetitive tasks, and those manual tasks often end up costing organizations a lot of money in lost productivity, fraud and errors. So how can social good organizations fix this? Enter robotic process automation (RPA), a technology that automates repetitive processes and allows organizations to better control their expenses, increase their margins, and drive more revenue.

In this episode, Blackbaud’s RPA expert Louis Stratton explains what robotic process automation technology is, how it strengthens internal controls and why it benefits organizations to include it as part of their strategy. After listening to the episode, check out the webinar through the link below to learn even more about how RPA can influence your work.

Topics Discussed in This Episode:

  • The state of business today and how much time and money is lost from manual repetitive tasks
  • The relationship between digital transformation and robotic process automation
  • The limitations preventing us from having more on-demand information
  • How RPA helps organizations strengthen internal controls
  • The future of robotic process automation
  • Examples of how organizations can be transformed through RPA

Subscribe to the podcast on iTunesStitcher or your preferred streaming service for future episodes!

Listen Now:


Louis Stratton
Webinar: Robotic Process Automation: What It Means for Your Organization


“We live in an era where digital transformation is radically changing the way we interact, work, and live.”

“One thing that’s always constant is that hardware gets better, then software gets better.”

“In business, the robot is the software.”


Comments (5)

  • Karen says:

    Great podcast!! I love the topic of robotic process automation. Thank you for helping with the outline of steps. Moving to the cloud is first. We have automated many of our processes by doing exactly as you said, through automation. We have not gone social from the aspect of development but have for communications.

  • Susan Chomsky says:

    Automation is important and policies and procedures are critical to keep it all running smoothly. Internal controls and audits to make sure it is working correctly. Data to dashboard – love the tag line.

  • joe says:

    I am no fan of repetitive tasks. Automation allows me to focus on other things like developing ideas and resolving problems that cannot be done through automation. Making ideas that improve the quality of our services and developing them are hard to achieve if we’re constantly being burdened with tedious tasks.

  • joann strommen says:

    Automation has advanced society so much. Would love to rid my position of the repetitive tasks. Will be exciting to see the changes continues to bring us.

  • Christine says:

    Love it! We’ve been working toward automating many aspects of our business office over the past three years. The biggest hurdle I’ve found is getting staff to utilize the solutions that are available to them. Just one or two people refusing to buy in can really derail an Org’s progress in this arena.

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