I recently published the last post in my series about the nonprofit web design process and thought it would be helpful to have a final summary for the entire series. Enjoy!
- Stakeholder Discovery: How we structure stakeholder meetings, what topics we discuss and some tips for leading discovery conversations
- User Research
- Analytics data as User Research: Timeframe for which to review analytics data and some specific research questions to drive data analysis
- Surveys and Interviews: Which research technique to choose, how to recruit participants and what questions to ask
- Card Sorts: What type of card sorts to conduct, how to recruit participants and how to decide what cards to use
- Usability Tests: Types of usability tests you can conduct, participant recruiting, task definition and creating a prototype
- Personas: Process for developing personas, what information to include and some example personas
- Content Strategy: How the content inventory and audit serve as the foundation for the content strategy and a description of other deliverables that we might produce during this phase
- Information Architecture
- Visual Design: How we articulate the creative vision for the site and combine the aesthetic with the solid foundation of User Research and Information Architecture
- Solution Design: Defining the technical configuration details of the site in preparation for build
I hope this series has been useful to you! I have enjoyed writing it and know I’ll be referencing individual posts often when describing different phases of our process to clients and prospective clients.
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