Absentee | npENGAGE


By on Nov 2, 2010



Nope, this post is not about Election Day. I always vote early, so I suppose I am a bit absent from this day. My title, however, refers to how I missed out on Convio Summit 2010. At the very last minute, I was swept away from Baltimore (and my speaking duties) and missed the entire conference. Sally’s posts below and a Twitter search for #convio10 filled me in on some of the highlights, but I am looking for more! What were your favorite sessions? What did you learn? What great new ideas are you working to implement at your organization? Any topics you missed that you’d like to see next year? Share with me in the comments because I won’t be missing Summit 2011!



Lacey Kruger, principal information architect for Blackbaud, designs online properties for nonprofits that delight and inspire. Whether a full scale website, a campaign site or a peer to peer fundraising site, Lacey guides clients through a research-based and user-centered approach to design. In her 15+ years at Blackbaud, she has developed a deep understanding of nonprofit web presences. That knowledge, along with her years of experience in information design, have established her as an industry expert.

Lacey has written a Blackbaud eBook, “A Guide to the Nonprofit Web Design Process” and her article, “Designing Nonprofit Experiences: Building a UX Toolkit” was published in User Experience magazine. She has presented at industry conferences including bbcon, IA Summit and BIG Design.

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