Melissa Bank Stepno is Director of Professional Services for Target Analytics, a division of Blackbaud, Inc. and has been consulting with non-profit organizations for 15 years. Her areas of interest include the impact high net worth philanthropy on major giving, using analytics to effectively segment and prioritize within fundraising programs, and working with organizations to assure successful research and prospect management operations. Melissa sits on the Board of Directors for Apra and is an instructor for the Rice University Center for Philanthropy and Nonprofit Leadership. Previously, she has served on the boards of NEDRA, AFP’s Northern New England Chapter and Brandeis University’s Alumni Association. She received her BA from Brandeis University and masters’ degrees in Arts Administration and Higher Education Administration from Boston University.