Melissa is a principal instructional designer with more than 20 years of experience in the corporate training, business management, marketing, and university spheres. Currently, she creates interactive, outcome-based classes and workshops to educate nonprofits with a focus on people, process, and technology. Her training redesigns have increased learner effectiveness by 15%, training demand by 200%, and profits by 130%.

Melissa’s education and business background provides her with a unique view of both the overall training curriculum and the tiny details that make educational experiences remarkable. Her passions revolve around her family, pets, exquisite training design, immersive outcome-focused trainings, and project management.

Melissa earned her Master of Business Administration with an emphasis in Finance at Western Michigan University and her Bachelor of Art with a major in Business and a minor in Accounting and Marketing at Davenport University.