Jocelyn is an instructional designer with Blackbaud University. Her passion for the social good space began with her first job working in visitor services for a small museum in New York City. She has held various roles within higher education, including teaching, researching, applying for grants, and coordinating events. As an instructional designer, Jocelyn creates interactive workshops on best practices for the social good community in various topics, including fundraising, marketing, finance, volunteering, and alumni outreach.

Jocelyn is an active member of Team Blackbaud, which coordinates corporate social responsibility initiatives for Blackbaud’s Austin office. She serves on the board of Inside Literature, an Austin-based nonprofit that provides university-level literature courses to inmates in pre-trial facilities. She also conducts alumni interviews as part of the Rice Alumni Volunteers for Admission.