npVOICES goes deeper into topics that matter in the nonprofit sector. We hope you’ll listen, comment, and share.

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In this episode…

– Roger Craver with The Agitator and DonorTrends discusses donor retention and loyalty.

Will Cary with the Portland Museum of Art shares how the organization invested and innovated to grow.

Amy Braiterman with Blackbaud talks about key trends and metrics in peer to peer fundraising.

Past Episodes: Catch up on past episodes of npVOICES that you might have missed.

  • Episode #1 with Sarah DiJulio, Mark Hrywna, and Frank Barry
  • Episode #2 with Allyson Kapin, Brendan Kinney, and Marc Pitman
  • Episode #3 with Amy Sample Ward, Mark Rovner, Alia McKee, Melanie Mathos, and Frank Barry
  • Episode #4 with Gregg Carlson, Dennis McCarthy, Allison Fine
  • Episode #5 with Howard Lake, Jonathan Waddingham, and Azadi Sherian
ABOUT THE AUTHOR

Steve MacLaughlin is a Director of Analytics at Blackbaud, the leading provider of technology and services to the nonprofit sector. Steve has spent 20+ years driving innovation with a broad range of companies, government institutions, and nonprofit organizations.

MacLaughlin has been featured as a fundraising and nonprofit expert in many mainstream publications, including The New York Times, The Washington Post, The Los Angeles Times, The Boston Globe, The Chronicle of Philanthropy, USA Today, The NonProfit Times, Bloomberg, and has appeared on NPR.

He is a frequent speaker at events including the Association of Fundraising Professionals (AFP), Association for Healthcare Philanthropy (AHP), American Marketing Association (AMA), Council for Advancement and Support of Education (CASE), Direct Marketing Fundraisers Association (DMFA), Giving Institute Summer Symposium, National Association of Independent School (NAIS), Nonprofit Technology Network (NTEN), Institute of Fundraising National Convention, Civil Society Conference, Resoure Alliance’s Fundraising Online, and a keynote speaker at such events as the Crescendo Practical Planned Giving Conference.

Steve serves on the Nonprofit Technology Network (NTEN) Board of Directors and supports its focus on both the growth and professionalism of the nonprofit technology field as well as building knowledge and information sharing capacity throughout the sector.

He is a frequent blogger, published author of a chapter in the book People to People Fundraising: Social Networking and Web 2.0 for Charities, and is a co-editor of the book Internet Management for Nonprofits: Strategies, Tools & Trade Secrets. His latest book, Data Driven Nonprofits, will be published in September 2016.

Steve earned both his undergraduate degree and a Master of Science degree in Interactive Media from Indiana University.

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